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Warmerly Mailshake
One-to-one · Reply inbox

Reply inbox

One row, in depth: what each tool does, the verified numbers, and who each suits.

Mailshake details read from its pricing page, home page, feature pages and help centre on 21 October 2026.

Warmerly

One inbox for email and LinkedIn replies, with an AI-drafted reply

Mailshake

Lead Catcher: anyone who replies becomes a lead you mark won, lost or ignored; unified inbox on Email Outreach and up

The short answer

Reply inbox, in one look.

Both collect replies in one place. Warmerly syncs connected mailboxes every five minutes, matches a reply to its campaign email, sorts it as lead, not relevant or spam, and shows email, LinkedIn and WhatsApp conversations together. Mailshake's Lead Catcher turns replies into a queue where you mark leads won, lost or ignored, and its pricing page lists a unified inbox from Email Outreach upwards. Mailshake is ahead on lead statuses and a next-lead queue. Warmerly is ahead on channels and on having a reply inbox on its entry plan. Last checked 22 October 2026.

Warmerly

One inbox for email and LinkedIn replies, with an AI-drafted reply

Mailshake

Lead Catcher: anyone who replies becomes a lead you mark won, lost or ignored; unified inbox on Email Outreach and up

The picture

Drawn side by side.

From a reply to a decision

Warmerly puts replies in one inbox. Mailshake turns each reply into a lead with a status.

WarmerlyMailshake
WarmerlyWarmerly inbox
  1. 1SyncEvery five minutes
  2. 2MatchBy the mail's reply headers
  3. 3StopA genuine reply stops the sequence
  4. 4InboxEmail and LinkedIn replies together
  • Bounces and automatic replies are classified apart
MailshakeLead Catcher
  1. 1ReplyAnyone who replies is a lead
  2. 2ViewCorrespondence, clicks and opens
  3. 3MarkWon, lost or ignored
  4. 4NextMoves to the next lead
  • Unified inbox listed from Email Outreach
Mailshake read 21 October 2026. Warmerly details from the product as it runs.
From a reply to a decision
ToolSteps
WarmerlySync: Every five minutes; Match: By the mail's reply headers; Stop: A genuine reply stops the sequence; Inbox: Email and LinkedIn replies together
MailshakeReply: Anyone who replies is a lead; View: Correspondence, clicks and opens; Mark: Won, lost or ignored; Next: Moves to the next lead
On screen

What it looks like.

WarmerlySample data
Inbox. Everyone who replied, with the thread and a suggested reply, sample dataInbox. Everyone who replied, with the thread and a suggested reply, sample data
Inbox. Everyone who replied, with the thread and a suggested reply.Warmerly app, sample data.
How Warmerly does it

Warmerly, in detail.

One inbox for the replies from every connected mailbox, with LinkedIn and WhatsApp alongside, sorted into categories and with a drafted reply you edit before sending.

01

Sync and matching

Connected mailboxes are synced for new mail every five minutes. A reply is matched to the campaign email through the mail's reply headers, and bounces and automatic replies are classified separately.

Warmerly product, checked 21 October 2026

02

A reply stops the sequence

By default a genuine reply stops the lead's sequence, and so does an automatic reply. Both settings can be turned off.

Warmerly product, checked 21 October 2026

03

Email and LinkedIn together

Replies land in one Warmerly inbox, together with LinkedIn replies.

Warmerly product, checked 21 October 2026

04

Sorting and a drafted reply

Inbox mail is sorted into lead, not relevant or spam, and Warmerly can draft a reply with AI for you to edit.

Warmerly product, checked 21 October 2026

05

Where Warmerly is behind

We found no won, lost or ignored statuses and no next-lead queue like Lead Catcher's in the inbox.

Warmerly product, checked 21 October 2026

06

Default view is Needs reply

The inbox opens on Needs reply, which lists conversations whose newest message is from the other person and that are classed as a lead. All shows every conversation, and the list is ordered by newest activity.

Warmerly product, checked 21 October 2026

07

Search and filters

Search matches a contact's name, email, phone and company and the words in their messages, including partial words. Filters cover project, account, channel (email, LinkedIn, WhatsApp), category and unread only. Conversations can be archived singly or in bulk.

Warmerly product, checked 21 October 2026

08

Two-step sorting you can override

Simple rules run first: spam folder, bounces, unsubscribe headers and out-of-office subjects. An AI check then reads the sender, subject and first 400 characters of a campaign lead's reply. You can click the badge to mark any conversation as Lead, Not Relevant or Spam, and your choice is kept.

Warmerly product, checked 21 October 2026

09

Reply from the inbox, in the same thread

Replies go out from the mailbox the thread started with, and you cannot change it for that thread. Your signature and the quoted message are added. Compose starts a new email from any connected account, with Cc available.

Warmerly product, checked 21 October 2026

10

A drafted reply of under 120 words

On a conversation classed as a lead, Draft with AI writes a short plain-text reply in your name from the sender's name, the subject, the first 800 characters of their message and the campaign context. You read and edit it before sending, and nothing is sent for you.

Warmerly product, checked 21 October 2026

11

New-lead emails are rate limited

When new replies are classed as leads you get one email with a button to the inbox, at most once in 24 hours, listing everything found since the last one. It can be switched off under email preferences.

Warmerly product, checked 21 October 2026

12

Limits worth knowing

Warmup mail is never shown, automatic senders such as mailer-daemon and no-reply are hidden, images in received emails are blocked, and a mailbox that needs reconnecting stops syncing. A reply from a different address than the one you emailed is not graded by the AI, so you may need to mark it yourself.

Warmerly product, checked 21 October 2026

How Mailshake does it

Mailshake, in detail.

A lead queue with won, lost and ignored statuses and team assignment, a unified inbox listed from the middle plan, and lead temperature, tasks and an account view on the top plan.

01

Lead Catcher

A lead is anyone who replies, though you can change that or turn someone into a lead by hand. Mailshake moves you to the next lead after you mark one won, lost or ignored, or assign it to a teammate.

mailshake.com/features/lead-catcher · read 21 October 2026

02

Context in one view

The page says your full correspondence and the recipient's clicks and opens are visible in the same view, and replies reopen a lead.

mailshake.com/features/lead-catcher · read 21 October 2026

03

Unified inbox on the plan card

Unified inbox is listed on Email Outreach and Sales Engagement. Starter does not list it.

mailshake.com/pricing · read 21 October 2026

04

Sequences stop on reply

The follow-ups page says sequences stop when the recipient takes a specified action, with replying as the example.

mailshake.com/features/follow-ups · read 21 October 2026

05

Reply in one click, or start a new thread

From Lead Catcher you can reply or start a new conversation with a new subject line, with recipient fields such as job or company at your fingertips, and anyone on your team can respond.

mailshake.com/features/lead-catcher · read 22 October 2026

07

Extra lead tools on Sales Engagement

The top plan lists lead temperature, account level view and organisation, custom tasks and phone scripts. Email Outreach lists a prospects view and a browser extension. Neither page explains how lead temperature is calculated.

mailshake.com/pricing · read 22 October 2026

08

Tasks inside a sequence

The follow-ups page says you can add tasks to a sequence to reach prospects by phone and social media, and mark them completed to continue the automated sequence.

mailshake.com/features/follow-ups · read 22 October 2026

09

Triggers through Zapier

The follow-ups page says emails can be triggered when a recipient clicks a link, and with Zapier when they book a meeting, submit a form or when a lead's status changes in Salesforce.

mailshake.com/features/follow-ups · read 22 October 2026

What Mailshake does not say

We looked, and found no statement on these. That is about its published pages only, not about the product.

  • Whether Starter has any inbox for replies
  • Whether replies from every connected mailbox appear together
  • Notifications or an audit trail of status changes
  • How often Mailshake checks connected mailboxes for replies
  • Whether Lead Catcher classifies out-of-office replies separately
  • Whether a reply can be drafted by AI inside Lead Catcher
  • Whether a lead's status changes are logged for the team

Where the sources disagree

We report each version rather than pick one.

  • Mailshake's Lead Catcher page does not use the term unified inbox, while the pricing page lists it.
  • The follow-ups page says sequences stop when the recipient takes an action you specify, while the pricing page lists unified inbox on the middle plan only, so it is unclear whether Starter users see replies inside Mailshake.
The numbers

Only what we could verify.

Reply inbox: Warmerly and Mailshake side by side. Warmerly is in the first column.
MeasureWarmerlyMailshake
Reply inboxOne inbox for email and LinkedIn replies, with an AI-drafted replyLead Catcher: anyone who replies becomes a lead you mark won, lost or ignored; unified inbox on Email Outreach and up
Reply handlingOne inbox, email and LinkedInLead Catcher queue
StatusesLead, not relevant or spam, with a drafted replyWon, lost or ignored
SyncEvery five minutesNot stated
On the entry planYes, every planUnified inbox not listed on Starter
New-lead alert emailsAt most 1 in 24 hours, can be switched offNot stated
Channels in the reply viewEmail, LinkedIn and WhatsAppEmail, with phone and social tasks in sequences
Syncs a day288, one every 5 minutesNot stated
Lead statuses3 categories you can override, no won or lost3 outcomes: won, lost, ignored, plus assign
In practice

What it means for you.

Our reading of the facts above. Not a promise, and not the only reasonable reading.

1

Teams that triage

If a lead queue with won, lost and ignored fits how you work, Mailshake's design matches that.

2

Two channels

If replies arrive on both email and LinkedIn, Warmerly keeps them together.

3

How stale can a reply be

Warmerly's sweep runs every 5 minutes, which is 12 an hour and 288 a day. The sync documentation puts a worst-case sweep at about 7 minutes, the 5-minute budget plus one 2-minute deadline, so a reply is normally seen in the inbox within minutes. The Refresh button fetches mail immediately. Mailshake does not state its interval.

4

Working through 40 replies

In Mailshake, marking each of 40 leads as won, lost or ignored moves you to the next lead automatically, so the queue empties as you decide. In Warmerly, 40 conversations in Needs reply stay there until you answer or change their category, and you select several at once to archive or mark read.

5

A reply that arrives from another address

A prospect replies from a colleague's address. Warmerly's AI does not grade a reply from an address you did not email, so it may stay Unclassified until you mark it as a Lead. Mailshake's page says a lead is anyone who replies and that you can turn someone into a lead by hand.

6

A sequence you want to continue after a reply

Warmerly has a Stop on reply switch, on by default, and a separate Stop on auto-reply switch, also on by default. Turn off the second and out-of-office replies are noted without ending the sequence. Mailshake's page gives replying as one example of an action that can stop a sequence.

Who it suits

Pick the one that fits.

Warmerly

Warmerly is the better fit if

  • You want email and LinkedIn replies together
  • You want a reply inbox on the cheapest plan
  • You want email, LinkedIn and WhatsApp conversations in one list
  • You want a draft to start from that you edit before sending
  • You want to search message text, filter by channel and archive in bulk
Mailshake

Mailshake is the better fit if

  • You want a lead queue with won, lost and ignored
  • You will use a unified inbox on Email Outreach or above
  • You want leads to move through won, lost and ignored with a queue that advances itself
  • You want to assign a lead to a teammate from the queue
  • You want phone and social tasks inside the same sequence
Questions
Does Mailshake have a shared inbox?

Its pricing page lists a unified inbox on Email Outreach and Sales Engagement, and Lead Catcher collects everyone who replies.

How fast does Warmerly pick up replies?

Connected mailboxes are synced every five minutes.

Can I reply to leads without leaving Warmerly?

Yes. You write in the box under the conversation, choose email, LinkedIn or WhatsApp if the person has more than one, and send. Email replies come from the mailbox the thread started with.

Does Warmerly mark leads as won or lost?

No. We found only Lead, Not Relevant and Spam categories, which you can change by hand. If you need won and lost outcomes, Mailshake's Lead Catcher has them.

Does Mailshake's Lead Catcher work on its cheapest plan?

Its Lead Catcher page is not tied to a plan. The pricing page lists the unified inbox on Email Outreach and Sales Engagement only, so ask Mailshake what Starter includes.

Sources

Mailshake pages were read on 21 October 2026. Plans and wording change, so check the vendor's own page before you decide. Warmerly details come from the product as it runs today.

See it on your own mailbox.

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