Warmerly
WhatsApp linked by QR code and used from the inbox: 2 numbers on Growth, 8 on Agency; no calling found
Warmerly
SmartReach
One-to-one · Calling and WhatsApp
Calling and WhatsApp
One row, in depth: what each tool does, the verified numbers, and who each suits.
SmartReach details read from its pricing page, home page and help centre on 21 October 2026.
Warmerly
WhatsApp linked by QR code and used from the inbox: 2 numbers on Growth, 8 on Agency; no calling found
SmartReach
Calling seats 1 to 100 with a dialer; WhatsApp as guided tasks on Sales Engagement plans
The short answer
Calling and WhatsApp, in one look.
Warmerly has a WhatsApp inbox and messaging, 2 numbers on Growth and 8 on Agency, with extra numbers at $6 a month, and we found no calling. SmartReach adds calling to its Sales Engagement plans, with 1 to 100 seats and a built-in dialer, and runs WhatsApp as guided tasks. On this row SmartReach is ahead. Last checked 22 October 2026.
SmartReachSmartReach ahead on this row
Calling seats 1 to 100 with a dialer; WhatsApp as guided tasks on Sales Engagement plans
The picture
Drawn side by side.
Beyond email: calls and WhatsApp
SmartReach covers calling and runs WhatsApp as manual steps. Warmerly links a WhatsApp number and does no calling.
WarmerlySmartReach
WarmerlySmartReach
Calls
None found
1 to 100 seats, built-in dialer, $19 a month per extra phone number
WhatsApp
Your own number by QR code, used from the inbox. 2 on Growth, 8 on Agency, $6 a month for an extra
Guided tasks that a person completes. Inbox not mentioned
OfferedPartly, as manual tasksNot found
| Tool | What it shows |
|---|---|
| Warmerly | No calling found. WhatsApp: 2 numbers on Growth, 8 on Agency, $6 a month for an extra number. |
| SmartReach | Calling seats from 1 to 100 on Sales Engagement plans, $19 a month per extra phone number. WhatsApp as guided tasks. |
SmartReach calls are paid for with credits, with UK and US calls typically $0.040 a minute per its billing FAQ. Warmerly does not warm a WhatsApp number: it limits how fast one can send.
How Warmerly does it
Warmerly, in detail.
WhatsApp is linked by QR code and used from the shared inbox. There is no calling.
01
Numbers included
Free and Starter include none. Growth includes 2 and Agency 8. An extra number is a $6 a month slot bought before you link it.
Warmerly product, checked 21 October 2026
02
Linked by QR code
You link your own number by scanning a QR code, and its conversations appear in the Inbox. You can message from it.
Warmerly product, checked 21 October 2026
03
No WhatsApp warmup, only pacing
Warmerly does not warm a WhatsApp number. It limits how fast a number can send, with an automatic daily ramp, a send window and spacing.
Warmerly product, checked 21 October 2026
04
Where Warmerly is behind
We searched the plan code and docs and found no calling, dialer or call recording.
Warmerly product, checked 21 October 2026
05
What WhatsApp is for today
The campaign engine and pacing rules are built, but campaigns cannot yet be launched with a WhatsApp step and a number cannot be assigned to a campaign. A connected number is used for the inbox: replies and one-to-one messages.
Warmerly product, checked 21 October 2026
06
Why there is no WhatsApp warmup
The docs say WhatsApp has no reputation score to warm. Meta acts on behaviour such as how new a number is and how fast it sends, so Warmerly paces sending instead, with an automatic ramp, send window and spacing for campaign messages.
Warmerly product, checked 21 October 2026
07
Manual replies are not gated
A reply typed in the inbox sends straight away. The ramp and send window apply to campaign messages only.
Warmerly product, checked 21 October 2026
How SmartReach does it
SmartReach, in detail.
Calling and WhatsApp belong to the Sales Engagement line, priced by seat and by phone number.
01
Calling seats
Sales Engagement lists 1 calling seat on Basic, 3 on Plus, 10 on Pro and 100 on Scale. Extra calling seats are $19 a month per phone number. Its Email Outreach Pro and Scale cards say 'No Calling seats'; the Basic and Plus cards do not mention them.
smartreach.io/pricing · read 21 October 2026
02
What calling includes
Its feature table lists manual calling tasks, transfer and forward, call recording and review, call dispositions and, on higher plans, personalised caller ID and local calling.
smartreach.io/pricing · read 21 October 2026
03
Call charges
Call credits are topped up under Billing and do not expire. Its billing FAQ says UK and US calls are typically $0.040 a minute, so $50 gives about 1,250 minutes.
help.smartreach.io/docs/billing-faqs.md · read 21 October 2026
04
WhatsApp as tasks
WhatsApp tasks are listed Yes on all four Sales Engagement plans, and its home page calls them 'WhatsApp as guided tasks'. An inbox for WhatsApp is not mentioned.
smartreach.io · read 21 October 2026
05
The dialer
Its Sales Engagement features include manual calling tasks, transfer and forward, call recording and review, call dispositions and a mobile calling app on all plans, with personalised caller ID and country code numbers on Plus and above and local calling on Scale only.
smartreach.io/pricing · read 22 October 2026
06
How calls are paid for
Calling credits are topped up under Billing, are used by actual usage, do not expire and are not deducted monthly. UK and USA calls are typically $0.040 a minute, so $50 buys about 1,250 minutes.
help.smartreach.io/docs/billing-faqs.md · read 22 October 2026
07
Calling in the cadence
Its home page says calls and WhatsApp run as tasks in the same cadence, with call recordings, sentiment and voicemail drops logged.
smartreach.io · read 22 October 2026
08
Task manager
A task manager for co-pilot actions across email, LinkedIn, calls and WhatsApp is listed on all four plans.
smartreach.io/pricing · read 22 October 2026
What SmartReach does not say
We looked, and found no statement on these. That is about its published pages only, not about the product.
- A WhatsApp inbox
- Automated WhatsApp sending
- Which countries calls are available in beyond rate examples for the UK and USA
- A WhatsApp inbox or automatic WhatsApp sending
- Countries where calling is available beyond the UK and USA examples
- Whether calling credits are included in any plan
Where the sources disagree
We report each version rather than pick one.
- Its home page says calling and LinkedIn seats are built in, and its pricing page also sells calling seats as an add-on at $19 a month per phone number.
The numbers
Only what we could verify.
| Measure | Warmerly | SmartReach |
|---|---|---|
| Calling and WhatsApp | WhatsApp linked by QR code and used from the inbox: 2 numbers on Growth, 8 on Agency; no calling found | Calling seats 1 to 100 with a dialer; WhatsApp as guided tasks on Sales Engagement plans |
| Calling seats, entry plan | None found | 1 on Sales Engagement Basic, $39 |
| Calling seats, top plan | None found | 100 on Sales Engagement Scale |
| Extra calling seat | Not applicable | $19 a month per phone number |
| WhatsApp numbers included | 0 on Starter, 2 on Growth, 8 on Agency | Tasks only, no number count stated |
| Extra WhatsApp number | $6 a month | Not applicable |
| Cost of 100 minutes of UK or US calls | No calling | About $4 (100 times $0.040) |
| Extra calling seat | Not applicable | $19 a month per phone number |
| WhatsApp in campaigns | Not launchable yet | Guided tasks on all four Sales Engagement plans |
| WhatsApp conversations in an inbox | Yes, replies and one-to-one messages | Not mentioned |
In practice
What it means for you.
Our reading of the facts above. Not a promise, and not the only reasonable reading.
If you call prospects, this settles it
Warmerly does not do calls. If calling is part of your cadence, SmartReach covers it in one tool.
WhatsApp differs in kind
Warmerly links a number and sends from the inbox, with pacing. SmartReach turns WhatsApp into steps that a person completes by hand.
A call-led team of three
Sales Engagement Plus has 3 calling seats at $99 a month, and the calls themselves are paid from credits. At $0.040 a minute, 10 hours of calls a month is 600 minutes, or $24 (600 times 0.04). Warmerly has no calling, so you would need a separate dialer.
An email-led team that answers on WhatsApp
If prospects reply on WhatsApp, Warmerly can link your number by QR code and show those conversations beside email. SmartReach would treat the same step as a task for a person to do.
Staying inside WhatsApp's limits
Warmerly's pacing means a connected number's campaign volume is held back automatically once campaigns are launchable. Today there is no campaign sending to pace.
What you can promise a client
What can honestly be said: Warmerly offers WhatsApp conversations in the inbox and does not yet offer WhatsApp campaign automation.
Who it suits
Pick the one that fits.
Warmerly
Warmerly is the better fit if
- You want to link your own WhatsApp number and reply in a shared inbox
- You do not need calling
- You answer prospects on WhatsApp and want those chats in the inbox
- You do not need calling, or already have a dialer
SmartReach
SmartReach is the better fit if
- You want calls, recording and a dialer in the same campaign
- You want WhatsApp as a manual step in a multichannel cadence
- Calling is part of how you sell and you want a dialer in the same tool
- You want WhatsApp as a planned step in a cadence
Questions
Does SmartReach have calling?
Yes, on its Sales Engagement plans, with 1 seat on Basic ($39) up to 100 on Scale and an extra seat at $19 a month per phone number.
Does Warmerly have calling?
We found no calling in Warmerly.
How much do SmartReach calls cost?
About $4 for 100 minutes of UK or US calls, at $0.040 a minute.
How does WhatsApp work on Warmerly?
There are 0 numbers on Starter, 2 on Growth and 8 on Agency, with extra numbers at $6 a month. WhatsApp cannot be launched from campaigns yet.
Does SmartReach send WhatsApp automatically?
It runs WhatsApp as guided tasks on all four Sales Engagement plans, with no number count stated.
Sources
SmartReach pages were read on 21 October 2026. Plans and wording change, so check the vendor's own page before you decide. Warmerly details come from the product as it runs today.
More features
See it on your own mailbox.
Connect a mailbox. Warmerly runs alongside whatever you send from now, so you can compare before you move anything.
Free plan, no card. Paid plans: 7-day trial, first charge on day 8.