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Warmerly Folderly
One-to-one · Security and data hosting

Security and data hosting

One row, in depth: what each tool does, the verified numbers, and who each suits.

Folderly details read from its pricing page, overview, home page, product sites, terms, privacy policy and help centre on 21 October 2026.

Warmerly

Customer data hosted in the EU. No certification claimed.

Folderly

States SOC 2 Type II and ISO 27001, with no reports linked; where customer data is stored is not stated.

The short answer

Security and data hosting, in one look.

Warmerly hosts customer data in the EU and claims no certification. Folderly states a security programme supported by SOC 2 Type II and ISO 27001, on its home page and in its terms. That is its own statement, and it links no reports. Where customer data is stored is not stated. Folderly is ahead on stated certifications. Warmerly is behind on two-factor sign-in, which it does not have. Last checked 22 October 2026.

Warmerly

Customer data hosted in the EU. No certification claimed.

FolderlyFolderly ahead on this row

States SOC 2 Type II and ISO 27001, with no reports linked; where customer data is stored is not stated.

The picture

Drawn side by side.

What each says about security

As each company states it

WarmerlyFolderly

Hosted in the EU

  • No certification claimed
  • API keys stored as hashes
  • Billing in USD, GBP or EUR

SOC 2 Type II and ISO 27001

  • Its own statement, no reports linked
  • Data location not stated
  • Billing in dollars

Folderly's security page returned an error when we read it, so we rely on its home page and privacy policy.

Where the data sits

As each page states it

WarmerlyFolderly
Warmerly
Customer data in the EUNo other hosting claim
Folderly
Stored outside your jurisdiction, maybeNo country or provider named

Folderly's privacy policy says data may be maintained outside your jurisdiction and, for EEA users, outside the EEA.

How Warmerly does it

Warmerly, in detail.

EU hosting, stated plainly, and no certification claimed. Warmerly publishes its retention periods, a data processing agreement and a sub-processor list, and says where it falls short, including that there is no two-factor sign-in today.

01

Hosted in the EU

Customer data is hosted in the EU. That is the only hosting claim this page makes: nothing about providers, regions or certifications.

Warmerly product, checked 21 October 2026

02

No certification claimed

We do not claim SOC 2, ISO or any other certification. If procurement needs one, Warmerly cannot supply it today.

Warmerly product, checked 21 October 2026

03

Encryption and access

The privacy policy lists encryption of data in transit, encryption at rest of mailbox credentials and tokens, hashed passwords, and access to production systems that is restricted to those who need it and logged.

Warmerly product, checked 21 October 2026

04

API keys stored as hashes

Only a SHA-256 hash of an API key is stored, and the key is shown once. Each user can hold up to 10 active keys, and a key has no read-only form.

Warmerly product, checked 21 October 2026

05

Sign-in protections

A password needs at least 8 characters and is checked against known leaks without sending the password itself. Too many wrong attempts block sign-in for a short while, per email address and per network. Changing or resetting a password signs out every other session. A session lasts up to 30 days.

Warmerly product, checked 21 October 2026

06

Where Warmerly is behind: no two-factor sign-in

There is no two-factor option in Settings today. Protection rests on the password, Google or Microsoft sign-in with that provider's own two-step verification, and the session controls.

Warmerly product, checked 21 October 2026

07

Published retention periods

Mailbox contents synced into the inbox are deleted when the mailbox is disconnected, and in any case within 30 days. Warmup activity logs are kept 12 months, in-app activity records 90 days and product usage records 24 months. Deleted data stays in encrypted backups for about 50 days.

Warmerly product, checked 21 October 2026

08

A data processing agreement and a sub-processor list

Warmerly publishes an Article 28 data processing agreement with the EU standard contractual clauses and the UK Addendum, and a sub-processors page that the agreement's list must match. Where a customer is itself a processor, for example an agency running client workspaces, Warmerly acts as its sub-processor.

Warmerly product, checked 21 October 2026

09

What Warmerly does read

Warmerly syncs a connected mailbox into its inbox and sends some mail to an AI provider to label leads and draft replies, using the sender, subject and the first 400 or 800 characters of a message. It says it does not use your content to train its own models and does not let its AI provider train on it.

Warmerly product, checked 21 October 2026

10

Billing in three currencies

Plans are sold in USD, GBP or EUR.

Warmerly product, checked 21 October 2026

How Folderly does it

Folderly, in detail.

A stated SOC 2 and ISO 27001 programme, and a vague data location. The claim appears in two places on its own site, and we could not open its security page. Its privacy policy and terms were last updated on 2 April 2026.

01

SOC 2 Type II and ISO 27001

The home page says Folderly maintains a security programme supported by SOC 2 Type II and ISO 27001. It does not link audit reports or certificates, and the security.folderly.com page returned an error when we read it.

folderly.com · read 22 October 2026

02

The same claim in the terms

Section 14 of its terms says it maintains a security and compliance programme supported by SOC 2 Type II and ISO 27001 resources. The wording is about resources that support a programme, not a statement that the company holds the certificates.

folderly.com/compliance/terms-and-conditions · read 22 October 2026

03

Data location not stated

Its privacy policy says data may be maintained on computers outside your jurisdiction and, for EEA users, that it may transfer data outside the EEA. It names no country, region or hosting provider. It describes safeguards only as appropriate technical and organisational ones.

folderly.com/compliance/privacy-policy · read 22 October 2026

04

Third parties named

The privacy policy names Google Analytics, Firebase, Hotjar, Mailchimp, Stripe, PayPal and several advertising vendors as service providers. It does not list sub-processors for the core service.

folderly.com/compliance/privacy-policy · read 22 October 2026

05

Mailbox access not described

The privacy policy's list of data collected names email address, name, payment details and usage data. It does not say whether Folderly reads mailbox content.

folderly.com/compliance/privacy-policy · read 22 October 2026

06

Retention and deletion

No fixed retention period is stated: data is kept only as long as necessary for the purposes set out. Erasure requests go to support@folderly.com or office@folderly.com. Usage data is described as generally retained for a shorter period.

folderly.com/compliance/privacy-policy · read 22 October 2026

07

Security measures described generally

The policy says no method of transmission or storage is completely secure and that it cannot guarantee absolute security. It names no specific measure such as encryption. Card handling is left to payment processors that it describes as PCI-DSS compliant, and it says it does not store payment card details.

folderly.com/compliance/privacy-policy · read 22 October 2026

08

Liability and backups in the terms

Liability is limited to the amounts you paid for the service in the preceding three months. The terms say Folderly does not guarantee there will be no loss or corruption of data. Governing law is Delaware, with exclusive jurisdiction of the Delaware courts.

folderly.com/compliance/terms-and-conditions · read 22 October 2026

What Folderly does not say

We looked, and found no statement on these. That is about its published pages only, not about the product.

  • Audit reports or certificates
  • Where customer data is stored
  • Whether it reads mailbox content
  • A sub-processor list
  • A data processing agreement
  • A stated retention period
  • Two-factor sign-in
  • How mailbox credentials are stored

Where the sources disagree

We report each version rather than pick one.

  • Its privacy policy has an EEA paragraph that names another company, Belkins, which looks like copied template text. The transfer wording appears twice with different text. We do not rely on it.
  • Folderly's terms word its SOC 2 and ISO 27001 claim as resources that support a programme. Its home page words it as a programme supported by the two standards. Neither links a report.
The numbers

Only what we could verify.

Security and data hosting: Warmerly and Folderly side by side. Warmerly is in the first column.
MeasureWarmerlyFolderly
Security and data hostingCustomer data hosted in the EU. No certification claimed.States SOC 2 Type II and ISO 27001, with no reports linked; where customer data is stored is not stated.
Certifications statedNone claimedSOC 2 Type II and ISO 27001
Data locationEUNot stated
Billing currenciesUSD, GBP or EURDollars, currency not named
Mailbox contents kept after disconnectDeleted within 30 daysNot stated
Warmup logs kept12 monthsNot stated
Backups after deletionAbout 50 daysNot stated
Workspace recovery window30 daysNot stated
Two-factor sign-inNot availableNot stated
In practice

What it means for you.

Our reading of the facts above. Not a promise, and not the only reasonable reading.

1

Ask for the report

If you need SOC 2 for procurement, ask Folderly for the report. A stated programme is not an audit report you can read, and the terms word it as resources that support a programme.

2

Ask us for what we claim

Warmerly claims EU hosting only. If you need certifications, we are not the right fit yet.

3

What a three month liability cap means in money

Folderly's terms cap liability at fees paid in the preceding three months. At its listed $96 a mailbox, five mailboxes for three months is 5 x $96 x 3 = $1,440, on a yearly option with a minimum commitment. Compare that with the loss you would carry if your mailbox data were exposed.

4

A data processing agreement

If you are in the UK or EU and need a signed Article 28 agreement, Warmerly publishes one with the standard contractual clauses and the UK Addendum. We did not find a data processing agreement on Folderly's compliance pages we read, so ask for one.

5

Offboarding a mailbox

On Warmerly, disconnecting a mailbox deletes its tokens and credentials at once and its synced contents within 30 days. Ask Folderly what happens to a disconnected mailbox, since its policy gives no retention period.

Who it suits

Pick the one that fits.

Warmerly

Warmerly is the better fit if

  • You want customer data hosted in the EU
  • You are content without a certification
  • You want billing in GBP or EUR
  • You want published retention periods and a data processing agreement
  • You want a sub-processor list you can read
Folderly

Folderly is the better fit if

  • Your procurement asks for SOC 2 Type II or ISO 27001
  • You want a vendor that states a security programme
  • You will request the audit reports
  • You want audits that need no inbox connection, as Lens describes
  • You are comfortable with US governing law
Questions
Is Folderly SOC 2 certified?

Its home page and terms say it maintains a security programme supported by SOC 2 Type II and ISO 27001 (read 22 October 2026). It does not link the reports, so ask for them. Warmerly claims no certification.

Where does Folderly store data?

Its privacy policy does not name a country, region or hosting provider. Warmerly hosts customer data in the EU.

Does Warmerly read my emails?

It syncs a connected mailbox into its inbox and sends some mail to an AI provider to label leads and draft replies, using the sender, subject and the first part of the message. It says it does not use your content to train its own models.

Does Warmerly have two-factor sign-in?

Not at the moment. You can sign in with Google or Microsoft and use that provider's two-step verification.

Sources

Folderly pages were read on 21 October 2026. Plans and wording change, so check the vendor's own page before you decide. Warmerly details come from the product as it runs today.

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