Warmerly
One queue of everyone who replied, across email and LinkedIn, with a suggested reply.
Warmerly
Dux-Soup
One-to-one · Reply inbox
Reply inbox
One row, in depth: what each tool does, the verified numbers, and who each suits.
Dux-Soup details read from its pricing page, home page, integrations and feature pages and help centre on 22 October 2026.
Warmerly
One queue of everyone who replied, across email and LinkedIn, with a suggested reply.
Dux-Soup
A response inbox for LinkedIn, Sales Navigator and Recruiter messages, checked every 20 minutes, with optional AI qualification of replies; teams can sync members' messages into one inbox.
The short answer
Reply inbox, in one look.
Warmerly keeps one queue of everyone who replied across email and LinkedIn, with labels and a suggested reply. Dux-Soup has a unified response inbox for LinkedIn, Sales Navigator and Recruiter messages, and a shared inbox for teams and agencies. Last checked 22 October 2026.
Dux-Soup
A response inbox for LinkedIn, Sales Navigator and Recruiter messages, checked every 20 minutes, with optional AI qualification of replies; teams can sync members' messages into one inbox.
The picture
Drawn side by side.
What happens to a reply
From each side's own description
WarmerlyDux-Soup
Warmerly
A reply arrives, by email or LinkedInIt is labelledIt shows in Needs replyA suggested reply is drafted
Dux-Soup
A reply arrives on LinkedInIt lands in the unified inboxTeams see a shared inboxThe sequence stops
Warmerly's suggested reply is under 120 words and is for the latest inbound email. Dux-Soup can also send responses to Slack or Microsoft Teams.
What the inbox holds
The channels
WarmerlyDux-Soup
Email and LinkedIn in one list
- Channels in one list: Email and LinkedIn
- Shared team inbox: Not found across LinkedIn accounts
- AI reply drafts: Under 120 words each
LinkedIn, Sales Navigator and Recruiter
- Channels in one list: LinkedIn, Sales Navigator and Recruiter
- Shared team inbox: Yes, for teams and agencies
- Replies to chat tools: Slack and Microsoft Teams
Dux-Soup's pages list no email replies. Neither list shows notes or stars.
On screen
What it looks like.
WarmerlySample data
How Warmerly does it
Warmerly, in detail.
A reply queue first: a 'Needs reply' view, labels with rules and AI, email and LinkedIn in one list, and a suggested reply for the latest inbound email.
01
A 'Needs reply' view is the default
The default view is conversations where the newest message is theirs and it is either labelled a lead or not labelled at all. Other views are All and Archived, and the list can be searched by name, email, company or message text with a prefix match, so 'invo' finds 'invoice'.
Warmerly product, checked 22 October 2026
02
Labels: lead, not relevant, spam
Mail is labelled lead, not relevant or spam. Free rules at ingest catch own-domain mail, no-reply senders, bulk and auto-reply headers, unsubscribe mail and the spam folder. An AI step labels campaign replies only, and your own override sticks. Warmerly does not list reply intents such as 'meeting booked' for email.
Warmerly product, checked 22 October 2026
03
Email and LinkedIn in one list
LinkedIn replies land in the same inbox as email replies. LinkedIn campaign replies are labelled by their reply label: interested, question and referral count as leads, and not interested, stop and out of office as not relevant.
Warmerly product, checked 22 October 2026
04
A suggested reply, kept short
Warmerly can draft a reply to the latest inbound email: under 120 words, plain text, signed with the sender's first name. The draft is saved for you to edit and send. The same draft function is available to AI assistants through the Warmerly MCP server.
Warmerly product, checked 22 October 2026
05
Where Warmerly is behind
The inbox has no snooze, star or notes: its own test asserts that those controls are absent. We also found no tags on a conversation, no scheduled reply, and no single inbox that spans many LinkedIn accounts with role-based access.
Warmerly product, checked 22 October 2026
06
New mail arrives about every five minutes
Connected mailboxes are read roughly every five minutes, and a Refresh button fetches sooner. LinkedIn replies are polled every 3 minutes.
Warmerly product, checked 22 October 2026
07
LinkedIn replies get a label and a suggested reply
A one-minute job labels new LinkedIn replies to campaigns and writes suggested replies, and an opt-in Autopilot can send replies after a delay of 3 to 12 minutes.
Warmerly product, checked 22 October 2026
How Dux-Soup does it
Dux-Soup, in detail.
Dux-Soup's inbox is a LinkedIn inbox, wider across LinkedIn products and shared across a team. It checks the LinkedIn inboxes every 20 minutes and can use AI to read replies.
01
A unified response inbox
Its home page says replies from LinkedIn, Sales Navigator and Recruiter arrive in one place.
dux-soup.com · read 22 October 2026
02
A team inbox
Its team page says it syncs every teammate's LinkedIn, Sales Navigator and Recruiter messages into one inbox.
dux-soup.com/solutions/i-am/team · read 22 October 2026
03
An agency inbox
Its agency page says you can manage client accounts, campaigns, messages and activity from a single agency dashboard and shared inbox.
dux-soup.com/solutions/i-am/agency · read 22 October 2026
04
Replies can go to Slack or Teams
Its integrations page says campaign responses can be sent to a Slack or Microsoft Teams channel.
dux-soup.com/integrations · read 22 October 2026
05
A reply ends the sequence
Reply detection stops a drip campaign when the prospect answers.
dux-soup.com/product/features/drip-campaigns · read 22 October 2026
06
Conversation history in the API
Its API article lists a Messaging and Activity API that retrieves LinkedIn conversation history and recent automation activity.
support.dux-soup.com/article/227-the-dux-soup-api · read 22 October 2026
07
A bridge reads the LinkedIn inboxes
Its inbox page says Message Bridge checks the regular LinkedIn, Sales Navigator and Recruiter inboxes automatically every 20 minutes. It does not say whether that is the longest delay.
dux-soup.com/product/features/inbox-replies · read 22 October 2026
08
Replies move the prospect to a Responded stage
A reply stops the sequence and the prospect lands in the Responded stage of Funnel Flow, where you can reply without opening LinkedIn.
dux-soup.com/product/features/inbox-replies · read 22 October 2026
09
AI can read the reply
With ChatGPT, Claude or Gemini connected, the page says AI reads the reply and decides whether to continue or qualify the prospect out. An image description mentions hot, nurture or not a fit.
dux-soup.com/product/features/inbox-replies · read 22 October 2026
10
Actions from the prospect panel
You can unenrol prospects, switch campaigns or move them through the pipeline by hand from the same panel.
dux-soup.com/product/features/inbox-replies · read 22 October 2026
11
Replies can be qualified from Slack
Its team page says replies appear in Teams within seconds, and you can reply, qualify, enrol, switch campaigns or blacklist from there.
dux-soup.com/solutions/i-am/team · read 22 October 2026
What Dux-Soup does not say
We looked, and found no statement on these. That is about its published pages only, not about the product.
- Notes, stars or snooze
- Draft replies written by AI (it describes AI qualifying replies)
- Email replies
The numbers
Only what we could verify.
| Measure | Warmerly | Dux-Soup |
|---|---|---|
| Reply inbox | One queue of everyone who replied, across email and LinkedIn, with a suggested reply. | A response inbox for LinkedIn, Sales Navigator and Recruiter messages, checked every 20 minutes, with optional AI qualification of replies; teams can sync members' messages into one inbox. |
| Channels in one list | Email and LinkedIn | LinkedIn, Sales Navigator and Recruiter |
| Shared team inbox | Not found across LinkedIn accounts | Yes, for teams and agencies |
| AI reply drafts | Under 120 words each | AI reads and qualifies a reply; drafts not described |
| Notes and stars | None; the inbox has no notes or snooze | Not stated |
| Replies to chat tools | Not found | Slack and Microsoft Teams |
| How often new replies arrive | About every 5 minutes for email, 3 minutes for LinkedIn | Every 20 minutes for the LinkedIn inboxes, per its inbox page |
| AI on replies | A suggested reply, under 120 words, for you to edit | AI can read a reply and qualify it; drafting not described |
| Qualification words | Lead, not relevant, spam | In, out, continue; hot, nurture, not a fit in an image description |
In practice
What it means for you.
Our reading of the facts above. Not a promise, and not the only reasonable reading.
Decide whether replies arrive by email or LinkedIn
Warmerly's list holds both. Dux-Soup's holds LinkedIn products only.
Teams may prefer Dux-Soup's shared inbox
It spans every teammate's LinkedIn accounts.
Neither list shows notes
Check before you rely on one for a CRM-style workflow.
A reply at 09:02
On Warmerly an email reply is picked up within about 5 minutes, and a LinkedIn reply within about 3. On Dux-Soup the bridge checks every 20 minutes, so the same reply may wait up to 20 minutes before the sequence stops, if that is the longest delay (the page does not say).
Twenty replies in a morning
Warmerly's Needs reply view lists conversations where the newest message is theirs and is a lead or not yet labelled, with a short suggested reply. Dux-Soup would move each into Responded, where AI or you qualify them.
A team triage
A team on Dux-Soup can sync members' LinkedIn messages into one inbox and act from Slack or Teams. We found no single inbox across many LinkedIn accounts with role-based access in Warmerly.
Handling spam and auto-replies
Warmerly's free rules catch no-reply senders, bulk mail, auto-replies and unsubscribe requests at ingest, so they do not appear as leads. Dux-Soup's pages do not describe that for LinkedIn.
Who it suits
Pick the one that fits.
Warmerly
Warmerly is the better fit if
- Replies come by email and LinkedIn and you want one queue
- You want suggested replies you edit and send
- You work from a Needs reply view
- Replies arrive by email as well as LinkedIn
- You want a suggested reply drafted for you
- You want rules that sort out auto-replies and bulk mail
Dux-Soup
Dux-Soup is the better fit if
- Replies come only through LinkedIn, Sales Navigator and Recruiter
- You want one inbox across a team's LinkedIn accounts
- You want responses pushed to Slack or Teams
- Your replies are LinkedIn, Sales Navigator and Recruiter
- You want one inbox for several teammates
- You want replies sent to Slack or Teams
Questions
Does Dux-Soup have an inbox?
Yes. Its home page describes a unified response inbox for LinkedIn, Sales Navigator and Recruiter, and its team page a shared inbox across teammates.
Does Warmerly have a reply inbox?
Yes, one list for email and LinkedIn replies with a Needs reply view, labels and a suggested reply for the latest inbound email.
Does Dux-Soup draft replies?
Its pages describe AI reading a reply and qualifying it. They do not say it writes a draft reply for you.
Does the Warmerly inbox support a team?
It supports workspace members and roles, but not one inbox spanning many LinkedIn accounts.
How quickly does Warmerly see a reply?
About every five minutes for email, and every three minutes for LinkedIn.
Sources
- Dux-Soup home
- Dux-Soup for teams
- Dux-Soup for agencies
- Dux-Soup integrations
- Dux-Soup drip campaigns
- Help: the Dux-Soup API
- Dux-Soup inbox and replies page
Dux-Soup pages were read on 22 October 2026. Plans and wording change, so check the vendor's own page before you decide. Warmerly details come from the product as it runs today.
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