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How do I get a free sending mailbox?

Help centre3 min read6 sections

You already have one. Every new Warmerly account gets a free mailbox, created for you at signup and already warming up. You will find it under Accounts with a Free gift badge. It costs nothing, does not use a mailbox slot on your plan, and needs no domain or DNS setup, because it lives on a domain Warmerly owns.

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#What the free mailbox can do

  • Warmup: always on. It started by itself at signup, and you cannot switch it off.
  • Replies and tests. Use it to try Warmerly out, send yourself a test, and reply to mail that arrives in it.
  • A small first campaign, when a place is free. After 14 days of active warmup (paused days do not count), and once your email address is verified, it can send a small first campaign: up to 3 emails a day, only to addresses Warmerly has verified, and never to role addresses such as info@ or sales@. If one of its campaign emails bounces, it pauses for 14 days. It lives on a shared domain, so we set these limits and you cannot change them. The shared domain has a fixed number of places for this, so a mailbox can be held until a place frees up, and its page says why. For more than that, connect your own mailbox or add a hosted OneMail mailbox (see below).
  • One per person. Each user gets one free mailbox, ever.
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#Steps to use it

  1. Verify your email address, if you have not already.
  2. Open Accounts and click the mailbox with the Free gift badge. The panel "This one's on us" shows what it can and cannot do.
  3. To run a campaign, create one from Campaigns > New campaign. A campaign launched before the 14 days are up waits and starts by itself. For normal volume, connect your own mailbox (Google, Microsoft or SMTP) or add a OneMail mailbox first. See How do I launch my first campaign?
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#How long can I keep it?

As long as you are using Warmerly. It is only closed after 60 days with no activity from you, and you get two reminder emails first with a Keep my mailbox button. Signing in resets the clock. Once you connect your own mailbox or buy a OneMail mailbox, there is no countdown at all.

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#Need more volume? Get a hosted OneMail mailbox

To send at normal volume, connect your own mailbox (Connecting a mailbox) or let Warmerly host one for you with OneMail. A hosted mailbox sends to verified addresses:

  1. Go to Accounts and click Add.
  2. Choose OneMail mailbox (we host it). Warmerly sets up the domain and DNS for you.
  3. Pick a route: Get a ready-warmed mailbox (already has 21+ days of warmup, when available), Add mailboxes to a domain you already have, Buy a new domain, or Connect a domain I own.

OneMail is billed per mailbox per month, and the price drops on bigger plans:

Your planPrice per OneMail mailbox
Free or Starter$2.99/mo
Growth$1.99/mo
Agency$0.99/mo

These are US dollar prices. In pounds the rates are £2.49, £1.49 and £0.79, and in euros €2.79, €1.79 and €0.89.

OneMail mailboxes never use your plan's mailbox limit. Ready-warmed mailboxes cost the same as any other OneMail mailbox. You can buy OneMail on the Free plan too; a card is needed.

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#Common problems

My campaign will not send from the free mailbox. Check the limits above: it needs 14 days of warmup, a verified email address and a free place on the shared domain, and it only sends to verified addresses, up to 3 emails a day. Neither you nor support can lift those limits or unlock it early. For normal volume, connect your own mailbox or add a OneMail mailbox.

Can I pause warmup on it? No. Warmup is always on for the free mailbox.

Do I need a password for it? No. You are never asked for credentials. If it ever shows Reconnect, clicking it makes Warmerly issue a new mail password itself.

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