# How do I get a free sending mailbox?

> Every new Warmerly account gets one free mailbox, already warming up. Use it for replies, tests and a small first campaign; connect your own for normal volume.

Source: https://warmerly.com/docs/help/free-sending-mailbox

You already have one. Every new Warmerly account gets a free mailbox, created for you at signup and already warming up. You will find it under **Accounts** with a **Free gift** badge. It costs nothing, does not use a mailbox slot on your plan, and needs no domain or DNS setup, because it lives on a domain Warmerly owns.

## What the free mailbox can do

- **Warmup: always on.** It started by itself at signup, and you cannot switch it off.
- **Replies and tests.** Use it to try Warmerly out, send yourself a test, and reply to mail that arrives in it.
- **A small first campaign, when a place is free.** After 14 days of active warmup (paused days do not count), and once your email address is verified, it can send a small first campaign: up to 3 emails a day, only to addresses Warmerly has verified, and never to role addresses such as info@ or sales@. If one of its campaign emails bounces, it pauses for 14 days. It lives on a shared domain, so we set these limits and you cannot change them. The shared domain has a fixed number of places for this, so a mailbox can be held until a place frees up, and its page says why. For more than that, connect your own mailbox or add a hosted OneMail mailbox (see below).
- **One per person.** Each user gets one free mailbox, ever.

## Steps to use it

1. Verify your email address, if you have not already.
2. Open **Accounts** and click the mailbox with the **Free gift** badge. The panel "This one's on us" shows what it can and cannot do.
3. To run a campaign, create one from **Campaigns > New campaign**. A campaign launched before the 14 days are up waits and starts by itself. For normal volume, connect your own mailbox (Google, Microsoft or SMTP) or add a OneMail mailbox first. See [How do I launch my first campaign?](https://warmerly.com/docs/help/launch-first-campaign)

## How long can I keep it?

As long as you are using Warmerly. It is only closed after **60 days with no activity** from you, and you get two reminder emails first with a **Keep my mailbox** button. Signing in resets the clock. Once you connect your own mailbox or buy a OneMail mailbox, there is no countdown at all.

## Need more volume? Get a hosted OneMail mailbox

To send at normal volume, connect your own mailbox ([Connecting a mailbox](https://warmerly.com/docs/guides/mailbox-connection)) or let Warmerly host one for you with **OneMail**. A hosted mailbox sends to verified addresses:

1. Go to **Accounts** and click **Add**.
2. Choose **OneMail mailbox (we host it)**. Warmerly sets up the domain and DNS for you.
3. Pick a route: **Get a ready-warmed mailbox** (already has 21+ days of warmup, when available), **Add mailboxes to a domain you already have**, **Buy a new domain**, or **Connect a domain I own**.

OneMail is billed per mailbox per month, and the price drops on bigger plans:

| Your plan | Price per OneMail mailbox |
| --- | --- |
| Free or Starter | $2.99/mo |
| Growth | $1.99/mo |
| Agency | $0.99/mo |

These are US dollar prices. In pounds the rates are £2.49, £1.49 and £0.79, and in euros €2.79, €1.79 and €0.89.

OneMail mailboxes never use your plan's mailbox limit. Ready-warmed mailboxes cost the same as any other OneMail mailbox. You can buy OneMail on the Free plan too; a card is needed.

## Common problems

**My campaign will not send from the free mailbox.** Check the limits above: it needs 14 days of warmup, a verified email address and a free place on the shared domain, and it only sends to verified addresses, up to 3 emails a day. Neither you nor support can lift those limits or unlock it early. For normal volume, connect your own mailbox or add a OneMail mailbox.

**Can I pause warmup on it?** No. Warmup is always on for the free mailbox.

**Do I need a password for it?** No. You are never asked for credentials. If it ever shows **Reconnect**, clicking it makes Warmerly issue a new mail password itself.

## Related

- [How warmup works](https://warmerly.com/docs/how-warmup-works)
- [Plans and limits](https://warmerly.com/docs/plans-and-limits)
- [Why did my mailbox disconnect?](https://warmerly.com/docs/help/reconnect-mailbox)

## More in Help centre

- [Reconnect a mailbox](https://warmerly.com/docs/help/reconnect-mailbox): Warmerly could no longer sign in, usually after a password change or revoked access. Open the mailbox in…
- [Cancel or change your plan](https://warmerly.com/docs/help/cancel-or-change-plan): Change plan in Settings > Billing with Switch to this plan. To cancel, click Cancel plan in Settings >…
- [OneMail hosted mailboxes and domains](https://warmerly.com/docs/help/onemail-mailboxes): What OneMail is, how to buy a domain or bring your own, what is set up for you, how warmup and sending work,…