# Billing & account

> Billing, trials, limits, credits, workspaces, teammates, security, referrals, refunds, your data and suspended accounts.

Source: https://warmerly.com/docs/topics/billing-and-account

Billing, trials, limits, credits, workspaces, teammates, security, referrals, refunds, your data and suspended accounts.

## Articles

- [How does Warmerly billing work?](https://warmerly.com/docs/help/how-billing-works): Where to see your plan, invoices and payment method, how monthly and annual billing work, which currency you are charged in and what happens on a…
- [What happens when my free trial ends?](https://warmerly.com/docs/help/trial-and-first-charge): Paid plans start with a free trial and a card. Nothing is charged until the day after the trial ends. See what happens on the last day of your trial.
- [Why is my workspace locked, or showing Payment failed?](https://warmerly.com/docs/help/billing-locked): The billing-locked screen explained: a failed payment, going over your plan limits, no plan chosen, a cancelled trial or a deleted workspace.
- [What happens if I am over my plan's limits?](https://warmerly.com/docs/help/over-plan-limits): Going over a mailbox, campaign or prospect limit gives you a grace period with a countdown banner. Nothing is deleted.
- [I ran out of verifications or lookups. Can I buy more without changing plan?](https://warmerly.com/docs/help/buy-more-when-you-run-out): Yes for five monthly allowances: spend AI credits on an extra block of email verifications, email lookups, LinkedIn lookups, lead exports or…
- [What are AI credits, what uses them, and how do I buy more?](https://warmerly.com/docs/help/ai-credits): AI credits pay for AI-written campaign messages and for extra blocks of monthly allowances. Here is what they are and what uses them.
- [How do client workspaces work, and how do I pay for a second workspace?](https://warmerly.com/docs/help/agency-client-workspaces): On the Agency plan, client workspaces share one pool of allowances with no extra card or setup. On any other plan a second workspace is paid for on…
- [How do I delete a workspace, and can I get it back?](https://warmerly.com/docs/help/delete-or-restore-workspace): The workspace owner can delete a workspace in Settings > Workspaces. It is kept for 30 days and can be restored without a card.
- [How do I invite teammates, and what can each role do?](https://warmerly.com/docs/help/team-members-and-roles): Invite people to a workspace as Admin or Member. What Owner, Admin and Member can do, how invites work, how to remove someone and how to transfer…
- [What is the audit log and what does it show?](https://warmerly.com/docs/help/audit-log): Settings > Audit log lists recent activity in your workspace: team changes, mailbox connections, plan changes and API key creation.
- [How do I sign in, change my password or email, and secure my account?](https://warmerly.com/docs/help/sign-in-and-security): How signing in works (email and password, Google or Microsoft) and how to change your password or login email in Settings > Profile.
- [How do I choose which emails Warmerly sends me?](https://warmerly.com/docs/help/email-preferences): Settings > Email preferences has four switches: Mailbox alerts, Lead alerts, Setup tips and check-ins, and Product news and offers.
- [How does the Warmerly referral programme work?](https://warmerly.com/docs/help/referral-programme): Share your link from Settings > Refer a friend. When someone you referred pays their first real invoice, you both get a month of Starter as account…
- [How do I apply for and activate Warmerly for Startups?](https://warmerly.com/docs/help/warmerly-for-startups): Warmerly for Startups gives eligible startups the Growth plan at half price for 12 months. Here is how to apply.
- [What happens to my data if I cancel or delete my workspace?](https://warmerly.com/docs/help/data-after-cancelling-or-deleting): Cancelling never deletes your data: the workspace moves to Free. Deleting a workspace keeps it for 30 days so you can restore it, then removes it…
- [My account is suspended. What can I do and how do I appeal?](https://warmerly.com/docs/help/account-suspended): What a suspended Warmerly account means, what stops while it is suspended, the reasons shown, and how to file an appeal from the suspended screen.
- [How do I access, correct or delete my personal data?](https://warmerly.com/docs/help/privacy-requests): Send a privacy request at warmerly.com/privacy-request or to privacy@warmerly.com. No account is needed. Covers access, correction and deletion of…