# How do lead exports, lookups and verifications use my allowance?

> Which prospecting actions are free and which use a monthly allowance (lead exports, email lookups, email verifications), and when they reset.

Source: https://warmerly.com/docs/help/prospecting-allowances

The tools under **Prospecting** in the sidebar each have their own monthly allowance, and they are separate from each other: **lead exports** (Lead finder), **email lookups** (Email finder) and **email verifications** (Email verification). Searching and looking around is free. An allowance is only used when you take something away: a lead into a CSV or a campaign, an address that a lookup found, or a fresh verification result. Allowances reset on the **1st of every month** and do not roll over.

This page explains what uses what. For the size of each allowance on your plan, see [Plans & limits](https://warmerly.com/docs/plans-and-limits) or the [pricing page](https://warmerly.com/pricing). This page deliberately does not repeat those numbers because they depend on your plan.

## What is free and what is not

| Action | Uses an allowance? |
| --- | --- |
| Searching in **Lead finder**, using filters, describing a search in words | No |
| The match count and the "what we hold" bars in Lead finder | No |
| **Export CSV** in Lead finder | **Yes.** One lead-export per row delivered |
| **Add to campaign** in Lead finder | **Yes.** One lead-export per lead actually added |
| A single or bulk lookup in **Email finder** that **finds** an address | **Yes.** One email lookup |
| An Email finder lookup that finds nothing, or fails | No |
| A **fresh** check in **Email verifier** (single or bulk) | **Yes.** One email verification per address |
| A verification result Warmerly already remembers | No |
| **Confirm with a test send** on an uncertain address | No separate charge |
| **Data library** | No |
| Quick free checks when importing a CSV or adding leads to a campaign | No |
| Importing your own CSV of leads into a campaign | No lead-export use |

Two things to notice:

- **You are never charged for a failure.** A lookup or verification that errors or times out is not counted, and an email lookup that finds no address is not counted.
- **Skipped leads are not charged.** In Lead finder, companies that are already in the campaign, are on your **Do not contact** list, have no email address, or fail the free format and mail-server check are not added and not counted.

## Where to see what is left

- **On the tool page.** A small usage chip sits at the top of Lead finder, Email finder and Email verification. It is only shown when that allowance is limited on your plan, so a plan with no ceiling shows nothing there.
- **In Settings > Usage & limits.** Every monthly allowance in one place, together with plan limits such as mailboxes and your credit balance. This is the page that owns the full picture.

The API equivalent is described in [Usage & limits](https://warmerly.com/docs/usage).

## When an allowance runs out

Nothing is deleted. The next action that would use the allowance is refused with a message naming what ran out, and everything you already have stays. Searching in Lead finder still works. You have three ways forward:

1. **Wait for the 1st.** The counter resets at the start of the month, not on your billing date.
2. **Buy a top-up with credits.** In **Settings > Usage & limits**, an allowance that is near or at its ceiling offers a credit top-up. A top-up is a block of extra units of that one allowance. Blocks you buy **do not expire** and do not reset on the 1st, and they are used after the monthly allowance is gone. Credits are only ever spent when you press the button. Nothing is bought automatically.
3. **Change plan.** See [How do I cancel or change my plan?](https://warmerly.com/docs/help/cancel-or-change-plan).

If you hit the limit partway through, the action stops where the allowance ends. A CSV export stops at what you have left and tells you it did, rather than pretending to finish. Exports also draw on a credit-bought block if you have one, so an empty monthly allowance with a block still exports.

## Bulk lists and the "reserved" check

For bulk Email finder and Email verification, Warmerly checks up front that your remaining allowance covers the whole list. It also counts anything from earlier bulk lists that is still waiting in the queue. If the whole list would not fit, it is refused and nothing is queued, so you are not left with half a batch. You are only charged as items finish, not when the list is submitted.

## Different kinds of limit

Do not confuse these three, because they show up in different places:

- **Monthly allowances** (this page): lead exports, email lookups, email verifications and a few others, resetting on the 1st.
- **Capacity limits**: how many mailboxes and active campaigns you can have right now. Nothing resets. Removing one frees the slot immediately.
- **Per-campaign lead limit**: how many leads one campaign can hold. Adding leads past it is refused, even if you have allowance left. Splitting a list across campaigns is fine.

All three are covered in [Plans & limits](https://warmerly.com/docs/plans-and-limits).

## AI credits are a different thing

Your **credits** balance (shown in **Settings > Usage & limits**) pays for AI features and for the top-ups above. Describing a search in Lead finder in your own words is free and uses no credits, though AI features count toward a daily limit on AI use for your workspace.

## Common problems

- **"Lead export limit reached for this month."** Your lead-export allowance is used. See the three ways forward above.
- **I exported fewer leads than I selected.** The file stops at your remaining allowance, and rows that no longer have a contact address or belong to a company that opted out are dropped at export time. The confirmation message says which.
- **The chip says something different from the count I was expecting.** The chip shows the month so far. Leads added to a campaign and CSV exports both count towards the same lead-export allowance.
- **A bulk list was refused.** It did not fit in what is left, counting lists already queued. Split it, top up, or wait.

## Related

- [How do I find leads with Lead finder?](https://warmerly.com/docs/help/find-leads)
- [How do I find someone's email address?](https://warmerly.com/docs/help/email-finder)
- [How do I check whether an email address is valid?](https://warmerly.com/docs/help/email-verification)
- [Plans, limits and allowances](https://warmerly.com/docs/plans-and-limits)

## More in Prospecting

- [How do I find someone's email address?](https://warmerly.com/docs/help/email-finder): Use Email finder to look up a contact address from a company domain, a LinkedIn company URL, or a person's…
- [How do I check whether an email address is valid?](https://warmerly.com/docs/help/email-verification): Use Email verification to check one address or a whole list before you send. Results are Safe to send, Send…
- [What is the Data library and where do my bulk results go?](https://warmerly.com/docs/help/data-library): The Data library holds your saved lists, imports and exports: Email finder and verification jobs, LinkedIn…