# Warmi

> Warmerly's AI support assistant, in the chat button on every page.

Source: https://warmerly.com/docs/help/glossary/warmi

Warmerly's AI support assistant, in the chat button on every page. See [Warmi](https://warmerly.com/docs/help/warmi-support-assistant).

## Where the docs use it

- [Why is my workspace locked, or showing Payment failed?](https://warmerly.com/docs/help/billing-locked)
- [What does the Warmi advice on my campaign mean?](https://warmerly.com/docs/help/campaign-advice)
- [How does Warmerly billing work?](https://warmerly.com/docs/help/how-billing-works)
- [Can I launch a campaign before my mailbox has finished warming up?](https://warmerly.com/docs/help/launch-before-warmup-finishes)

## More from Glossary of Warmerly terms

- [Grace period and billing lock](https://warmerly.com/docs/help/glossary/grace-period-and-billing-lock): If a workspace ends up over its plan, a countdown banner gives it a grace period, during which everything…
- [Connected app, and MCP](https://warmerly.com/docs/help/glossary/connected-app-and-mcp): An AI assistant (Claude, ChatGPT, Cursor and others) you have allowed into one workspace through the Model…
- [Webhook](https://warmerly.com/docs/help/glossary/webhook): A web address of yours that Warmerly calls when something happens, such as a mailbox health event.